Solutions

GAC Office Solutions

Powered by Swiss Post Solutions

GAC Office Solutions, Powered by Swiss Post Solutions, is a strategic alliance that combines GAC’s market presence and infrastructure with Swiss Post Solutions’ specialist expertise and experience. We help businesses optimise their information processes by offering a raft of physical and digital services, which include:

• Mailroom Services

  We can transform your mailroom into a digital information hub, delivering measurable cost savings, while improving end-user service levels. We use unbiased software such as iTrak and uBook to take process & cost control and visibility & traceability to the next level. By outsourcing the mailroom function to GAC Office Solutions, you free up resources to focus on your core business. Services include: management of incoming & outgoing mail, inter-office/building delivery services, mail screening & security and courier services & cost management.

• Records Management (Document Archiving)

  As experts in on-site & off-site Record Management Services, we have the staff and technology to ensure efficient management of physical and/or digital documents, both to comply with regulatory and legislative criteria, and to give optimum security and ease of reference/retrieval when needed. We use uFile technology to manage archived documents, giving visibility throughout every stage of the document life cycle and taking into consideration the set retention period for each document in the archive.

• Digital Mailroom

  More and more organisations look for ways to reduce their paper dependency, increase efficiency, reduce costs and support geographical mobility of information. At GAC Office Solutions, we are experts in transforming traditional mailrooms to digital information hubs, both on- and off-site.

• Document Process Outsourcing

  GAC Office Solutions’ experience in processing business critical documents like physical paperwork, mail, faxes, e-mails and webforms make it the provider of choice across a variety of industry sectors. Supported business processes include: account applications, claims processing, customer correspondence & complaint management, payroll & salary records, HR/Personnel Records, loan & mortgage applications, marketing response forms & questionnaires, cheque processing & payment slips, sales order forms and invoice & remittance processing.

• Print Room Management

  Our Print and Reprographics services can help you identify inefficiencies in your document processes, enabling you to enhance efficiency, reduce costs, and maintain a competitive advantage.

• Document Output Management

  GAC Office Solutions is the answer for secure and efficient processing of all your outgoing documentation such as transaction documents, promotional material, invoices, statements, etc., through Multi-Channel Output Management.

• Office Support

  GAC Office Solutions are experts in Administrative & Office Support Solutions, providing on-site services to organisations of all sizes and across all industries, including management of receptions, switchboards, stationery, print rooms, records, call centres, help desks and meeting rooms.

Our raft of solutions gives our clients the ability to manage their back office functions and customer interaction more effectively, creating clear business advantages.